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TABLE OF CONTENTS

1: Policyholder Records 16: Applications

2: Rate quote - Auto 17: App Register

3: Rate quote - Fire 18: Bank Deposits

4: Policy Transactions 19: Master Record

5: Select Marketing/Prospecting/Lists 20: Loss Report

6: Pending File 21: Loss Register

7: Rate quote - Life 22: Credit Card Paper App/Paper Pmt

8: Letter Creation 23: Not available

9: Tailoring Your Computer 24: Not available

10: Rate quote - Health 25: Not available

11: Override Next Daily Followup Date 26: Not available

12: Problem Solving 27: Vehicle Loan quote

13: Not available 28: Agent Issued Declaration

14: Not available 29: Underwriting Request Register

15: Not available 30: Cross-Sell

Selection number: 1

Name (or portion of name): -or-

Policy/account number: and Line: (A,F,L,H, or S)

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